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Recalled Isolators

recalled isolators

Call Sharpe Services if you are experiencing any of these:

DC Isolator Switch Recalls

Recent recalls of four brands of solar power isolator switches have thrown the spotlight on the need to maintain solar power systems.

Like any electrical equipment, solar panels need to be regularly maintained for safe and efficient use. We understand the importance in making sure you receive the most from your investment in a solar system.

It’s important to remember that regular maintenance should be carried out in accordance with the manufacturer’s instructions, which will include shutting the system down correctly first.

Some brands of solar DC isolator switches have been recalled by the Australian Government due to a newly discovered risk. The DC Isolator recalls are listed below.

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Clean Energy Council - Approved Solar Retailer

Accreditation with the Clean Energy Council recognises solar electricians who have undertaken the necessary training to service, repair, engineer and install solar systems, solar inverters, and home battery systems on Adelaide homes & offices.

CEC-accredited service, repair, installer, and designer solar electricians strive beyond industry best practice standards, producing systems that are safe, reliable, and meet customer expectations and requirements.

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DC Recalled Isolators

If in any doubt please shut the system down and contact us to ensure it is safe to turn back on. We’ll be able to identify if it is indeed in need of recall, or if you require a DC isolator switch replacement. If you or someone you know has one of these products currently installed, please be aware that it will need to be replaced as soon as possible.

Origin Energy

Origin Energy

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DKSH PVPower isolator switch recall sm

DKSH (PVPower)

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NHP isolator switch recall sm

NHP

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SPM isolator switch recall sm

SPM

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GEN3 isolator switch recall sm

Gen 3

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ELTECH ISOMAX isolator switch recall sm

Eltech ISO Max

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i want energy isolator switch recall sm

I want Energy

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IPV40E

IPD Salzer

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SafetyService-Sheet_Solar

Full Solar Inspection

For only $165, we offer a total solar system maintenance and system checks package.

The service and inspection includes:

A huge range of Solar Inverters & Solar Panels brands Serviced, Repaired & Installed

As a leading solar repair company, we can assist you with the servicing and repairs of all kinds and brands of solar inverter and solar panels along with the supplying and installation of new ones too.

Solar Inverters Service & Repairs

Solar Panels Service & Repairs

We also do Solar Pool Heating and Repairs

If you are unsure on what to look for in Solar Systems contact us to speak with one of our solar service specialists or complete our booking request today and we will get back to you shortly.

With over 40 years of experience Sharpe Services delivers you with the best advice and services in Adelaide. Work with our team for reliable, quality and professional services for your solar system requirements. You can trust Sharpe Services for reliable advice and services from accredited Solar Technicians Adelaide who strive to be the best in what they do. Find a solar technician in Adelaide with Sharpe Services which is closer in distance and can be with you as soon as possible.

It is important to get hold of a Solar Electrician technician when in doubt of a solar system issue. Call Sharpe Services on 131 750 or fill in our online booking form for guidance until support arrives.

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You are in the right hands because we care. We care a lot !

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Sharpe Services technicians live and work throughout the Adelaide Metro area, which means you get an emergency plumber or emergency electrician with the hour

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Whatever mess we make, we will always clean up after every job. We provide the highest quality of service and will always leave the scene of the issue cleaner than before we came

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Origin Energy Electricity Limited Isolator Switch Recall

DC Isolator HGN4-32DC

DC Isolating Switch used in solar installations from Origin Energy has no apparent brand name on the isolator (refer to photo). The faulty switches have the potential to overheat with the possibility of catching fire.

What are the hazards?

There is a potential risk of fire from faulty contacts within the internal mechanism of this switch.

What states the product was sold?

Nationally

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

Model numbers are HGN4-32DC

Australian Government Recall Notice

Ross Property Investments (Aust) Pty Ltd t/as Power Saving Centre Isolator Switch Recall

DC Isolator HGN4-25DC

DC Isolating Switch used in solar installations from Ross Property Investments has no apparent brand name on the isolator (refer to photo). The faulty switches have the potential to overheat with the possibility of catching fire.

What are the hazards?

If the isolator switch overheats it may pose a risk of fire or electrocution.

What states the product was sold?

Installed in central Queensland, in and around Rockhampton.

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

Model numbers are HGN4-25DC

Australian Government Recall Notice

Blueline Solar - Avanco DC Isolator Switch Recall

Blue Line Solar- Avanco DC Isolator Switch

If you own a ‘Blueline Solar’ branded solar power system, you may be affected by a recall notice on some models of ‘Avanco’ DC isolator switches used in these systems. The faulty switches have the potential to overheat and catch fire. Although Blueline Solar are in administration and can no longer assist with this issue, no worries, Sharpe Services can assist you instead.

What are the defects?

The internal switch plates can generate high temperatures, causing the contacts to spread and the polymer support plate to degrade.

What are the hazards?

This poses a risk of arcing and eventual catastrophic failure.

What states the product was sold?

Nationally

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

  • Model numbers are AV/DC4P25A and AV/DC4P25AUT

Australian Government Recall Notice

DKSH PVPower DC Isolator Switch Recall

DKSH PVPower DC Isolator Switch

A safety issue exists with particular ‘PVPower’ branded DC isolator switches distributed by DKSH Pty Ltd. These switches were recalled by the Australian Government due to concerns that they can overheat and potentially cause a fire. 

What are the defects?

The product features an internal fault, where a high resistant connection may form.

What are the hazards?

There is a risk that the DC Isolator may overheat.

What states the product was sold?

  • New South Wales
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Dates sold (installed)

  • 1st August 2012 – 30th August 2013

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

“PVPower” part number: XPDCISO1000V32A

Australian Government Recall Notice

NHP DC Isolator Switch Recall

NHP DC Isolator Switch

Certain models of NHP isolator switches have been recalled because they stay ‘ON’, even when the switch handle says it has been turned ‘OFF’. This can potentially lead to the electrocution of electrical contractors working on your system.

What are the defects?

NHP DC Solar Isolator Switches with date codes from x0113 to x3813 (x can be any number between 1 & 5) are the isolator switches being recalled..

Note that the last four digits are critical to identify the affected product. Switches with date codes x3913 and above are not affected.

Important: These date codes are only labelled internally and should only be accessed by an authorised electrical contractor

What are the hazards?

Risk of electric shock to the electrical contractor during maintenance and installation.

What states the product was sold?

Nationally

Dates sold (installed)

11th July 2013 – 11th February 2014

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

NHP-KDA-432 and KDM-432 metal and plastic versions sold at Electrical Wholesalers.

Australian Government Recall Notice

SPM GEN3 DC Isolator Switch Recall

SPM / GEN 3 DC Isolator Switch

Four models of SPM and GEN3 DC isolator switches, which were distributed by Uniquip Pty Ltd, have been recalled because of safety concerns. These switches may have internal faults which can overheat and catch fire.

What are the defects?

The product’s internal contacts may have a fault, where a high resistance connection may form.

What are the hazards?

There is a risk that the DC Isolator may overheat.

What states the product was sold?

  • Queensland
  • Western Australia

Dates sold (installed)

20th December 2012 – 1st March 2014

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

GEN3DC-25
GEN3DC-32

Model/Type

SPMDCISO25
SPMDCISO32

Australian Government Recall Notice

Eltech (ISO-MAX) DC Isolator Switch Recall

Eltech ISO-Max DC Isolator Switch

A national product safety recall has been issued on four models of ISO-MAX DC isolator switches which were distributed by a company called Eltech Industries. Some of these DC isolator switches have been found to be fire hazards.

What are the defects?

Some switches have a defective mechanism and others may overheat at currents greater than 12A. Please read the attached bulletin for further details.

What are the hazards?

Potential fire hazard

What states the product was sold?

Nationally

Dates sold (installed)

1st June 2011 – 1st November 2011

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

Model No. LS16, LS25, LS32

Australian Government Recall Notice

I Want Energy DC Isolator Switch Recall

I Want Energy DC Isolator Switch

Faulty contacts inside the switch have the potential to overheat making it a possible fire hazard. 

What are the defects?

Contacts are Faulty

What are the hazards?

Isolators could overheat.

What states the product was sold?

Tasmania

Dates sold (installed)

7th October 2012 – 1st March 2014

What should consumers do?

Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

HGN4-32DC

Australian Government Recall Notice

IPD - Salzer DC LB232 (IPV40E & IPV40ES) Isolator Switch Recall

Part Number Manufacturing No. Manufacturer's ID Name + Brand
IPV40E DCLB23230429B31SMXRDGB DCLB232 Salzer IPD
IPV40ES DCLB23230429B31SMXSRDGB DCLB232 Salzer IPD

If you have an IPD solar power system, check the model of your DC isolator switch, as it may be affected by a recall notice. If your DC isolator switch is a Salzer with one of the serial numbers listed below, turn off the solar supply main switch and give Sharpe Services a call.

What are the defects?

The Salzer DC LB232 isolator may fail, causing excessive heat, and leading to the melting or charing of the isolator, which could result in smoke and heat damage.

What are the hazards?

Under certain conditions, the component may present a fire risk.

What states the product was sold?

Nationally.

Dates sold (installed)

10 August 2016 – 13 November 2017

What should consumers do?

If your system is fitted with one of the above mentioned DC isolator switch models, please turn the “AC ISOLATOR” switch “off” immediately. DO NOT operate the “PV ARRAY DC ISOLATOR” isolators. Call Sharpe Services immediately for advice and to book a solar maintenance check and DC isolator switch replacement.

Model/Type

Salzer DC LB232

Australian Government Recall Notice